Our safety instructions during Covid-19

Updated 14.5.2021

Aurora is open as usual even during Covid-19. Going to the dentist is worth-while even during Covid as dental health is a major factor in overall health.
Although, for public safety, it is important to familiarize yourself with and follow the instructions. We will update them as recommended by the authorities.
We always follow the strict hygiene requirements given by the health authority for cleaning, disinfecting treatment rooms between each patient visit, and sterilizing instruments.

Instructions for visiting our clinic

Stay at home if you experience any symptoms of coronavirus such as fever, cough, shortness of breath, non-allergic rhinitis, nasal congestion, sore throat, headache, muscle and joint pain, or loss of sense of smell and taste. Our staff is also committed to this. 

If you have been abroad or exposed to the coronavirus, follow the quarantine regulations given by the authority.

If you are unsure if you should come to the reception, please contact us in advance by calling 010-2712700. Also inform the staff immediately if you notice anything unusual while you are at the reception.

THL has issued a face mask recommendation. We ask everyone who visits our reception to wear a mouth-nose guard. 

Our employees also use surgical mouth-nose pads in the vicinity of patients and other staff. However, the mask should not be used if it is unreasonably difficult to breathe or if other health considerations prevent you from using the mask. If you do not have a mask with you, you can get one from us free of charge.

You can wash and disinfect your hands in the toilets. Disinfectant is also available at several points in waiting rooms and treatment rooms. Also, be sure to take care of hand hygiene if you touch your mouth during a treatment visit.

Please brush your teeth before you arrive at the reception. In addition, we give all patients a hydrogen peroxide spray in the treatment room before the procedure. In this way, we minimize the possibility of coronaviruses ending up in room air with saliva.

As general guideline, we ask you to come to the clinic unaccompanied. However, if an escort is necessary, one escort may be present. 

Do your best to keep a safety distances of 2 meters in the waiting areas. There are separate seating at both ends of the hallway if you want to be even further away from the others.

If necessary, we are be able to arrange your appointment under particularly careful conditions, allowing you to enter the reception through the staff entrance directly into the treatment room. If you have a need for this arrangement, make an appointment by phone: 010-2712700.

010 271 2700


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